01
A model, or a method
Sometimes capacity or cost maths with the assumptions visible. Sometimes the way a function was structured, or the order a change had to happen in.
A letter on how hiring actually runs
A req touches everything. Nobody writes that down.
Written from inside a global talent function: how the function is built and staffed, what it costs to run, and which of the options in front of you actually hold up once you run them. No trends, no vocabulary you have to translate.
Written from both sides of the desk, and currently from the inside: talent acquisition operations and transformation at a 75,000-person technology company.
Global operating modelCapacity & workforce planningCost of hiringAI deployment
Cost of hiring
What a hire really costs, line by line
We rebuilt cost per hire from the general ledger instead of the ATS. Three quarters of the number sits in budgets talent acquisition does not control.
Read the letter →AI in hiring
The screening pilot that saved nothing
Twelve weeks, 9,000 applications, and a time saving that vanished once review time was counted properly.
Capacity
How many reqs can one recruiter actually hold
A load model built on complexity rather than headcount, and what happened when we applied it across four regions.
Operating model
Setting up a talent function, in the order it has to happen
The sequence matters more than the org chart. Most rebuilds stall because step four gets done first.
02
What lands in your inbox
02
The trade-off, not the recommendation
Two ways to organise the same work, what each one actually costs, and which I would pick again. Most writing hands you one answer and hides the price of it.
03
The decision, and what it cost
What was chosen, what broke afterwards, and the pilots that were quietly stopped. Framed so it survives the executive conversation you will have to have about it.
Most hiring problems are capacity problems wearing a quality costume.
Letter 009 · Capacity planning
Read it before the decision, not after it
Most writing about hiring explains what already happened. This arrives while you can still do something with it. One letter every other thursday, and one click to leave. The archive stays open either way.